The time and attention placed in finding the right health care professionals to staff Lehigh Valley Hospital–Hecktown Oaks will help create a warm, friendly environment when the hospital opens in summer 2021.
If you’ve ever searched for a job, you know how hard it is to find the perfect place to work. If you’ve ever conducted a job interview, you know how difficult it is to find the perfect employee. Add to the mix the challenges of a pandemic and an industry with an extremely competitive job market, and it may seem as though matching the perfect person with the perfect job is nearly impossible. At Lehigh Valley Health Network (LVHN), however, perfect matches are made regularly.
Megan Morris, LVHN’s Director of Talent Acquisition, Attraction and Analytics, says that discovering the perfect employee involves more than finding someone with the necessary skills. “It’s about aptitude and attitude,” Morris says. “At LVHN, we recruit people whose personal values align with our health network’s values: compassion, integrity, collaboration and excellence.”
Wanted: Health care professionals
LVHN, the region’s largest employer, is in the midst of an unprecedented period of growth in which three new hospitals will open within the next year: · Lehigh Valley Hospital (LVH)–Hecktown Oaks in Lower Nazareth Township, opening summer 2021 · LVH–Carbon in Mahoning Township near Lehighton, opening spring 2022 · LVH–Dickson City near Scranton, opening spring 2022
To staff these hospitals, LVHN will hire more than 600 new employees in a variety of clinical and nonclinical roles.
The search begins… on video
When social distancing halted face-to-face job interviews, LVHN introduced a new platform that allows job candidates to submit answers to questions via video. Questions that prompt candidates to describe their skillset were replaced with questions that encourage candidate to express their behaviors such as, “Describe a time when you realized you needed to make an improvement in your communication skills.”
In 18 months, LVHN collected 5,000 video interviews. This process has proven to be effective for both the health network and job seekers. “Behavioral-based questions help candidates decide if they will fit in at LVHN,” Morris says, “and they help us determine if a candidate’s values align with LVHN’s values.”
A destination employer
LVHN’s commitment to provide patients with the highest quality care is equal to its commitment to provide employees with the best possible work experience. Evidence of that is LVHN’s recent designation as a 2021 Best Workplace in Health Care and Biopharma by Fortune.
To attract and retain employees, LVHN provides:
- Generous sign-on bonuses. These bonuses are for select positions and vary based on role.
- A rich benefits package. The package includes a health plan that gives employees access to all LVHN services, physicians and specialties. To help employees facing financial hardship associated with the pandemic, LVHN kept 2021 health care premiums unchanged for employees participating in its medical, dental and vision insurance plans.
- Merit-based pay increases, bonuses and employer contributions to pension plans. Unlike other organizations during the pandemic, LVHN awarded pay increases and bonuses, and continued to contribute to employees’ pension plans.
- A rewarding career. Perhaps no career is more fulfilling than one spent in service of others to help them achieve optimal health.
The results: A great work experience from hire to retire
Jim Miller joined LVHN 19 years ago, yet he still feels like the new guy. “I am amazed at the longevity of our colleagues who have been working here 30, 40 and 50 years,” he says. “It’s the people you work with that keep you with an organization, and the people of LVHN make this a
great place to work.” Miller is excited to welcome even more great people to LVHN as he prepares for the opening of LVH–Hecktown Oaks, where he will serve as Vice President of Operations.
Bob Begliomini, President of LVH–Hecktown Oaks, is eager for patients to feel the warm and welcoming environment employees will create. “Time and time again, I’ve seen colleagues across LVHN rally to do everything possible to help patients, families and one another,” he says. “That’s because LVHN’s culture is outstanding – that’s what make LVHN special.” Learn more about career opportunities at Lehigh Valley Health Network at LVHN.org/careers.