At its COVID-19 drive-through vaccination clinics and facilities throughout the region, LVHN’s health care professionals are at their best to provide care thanks to the enhanced benefits and support services the health network is providing to its employees during the pandemic.
“Your health deserves a partner.” It’s a phrase heard frequently from Lehigh Valley Health Network (LVHN). That phrase, however, describes more than the relationship between LVHN’s health care professionals and its patients. It also defines a culture of caring that is evident between the health network and its 20,000 employees – or as they call one another – “colleagues.”
“There’s another phrase that our colleagues frequently use,” says Lynn Turner, LVHN’s Senior Vice President and Chief Human Resources Officer. “The phrase is, ‘We have each other’s backs.’ That’s really what a partnership is all about.”
Throughout the pandemic, LVHN has had colleagues’ backs as they face the challenges of caring for patients and communities in the midst of the worst health crisis in a generation. It has come in the form of additional health and wellness benefits, and enhanced access to the services and support colleagues need to cope with COVID-related stresses at work and home.
“When your job is caring for people, you need to be at your best,” Turner says. “During a pandemic, that’s difficult, but we are committed to helping our colleagues be at their best every day, now and always.” The support LVHN provided to its colleagues during the pandemic was one of the reasons the health network was named a 2021 Great Workplace in Health Care and Biopharma by Fortune.
Here are ways LVHN has colleagues’ backs during the pandemic.
Wellness Time – Full-time colleagues received eight hours and part-time colleagues receive four hours of “wellness time,” which gives colleagues paid time off (PTO) to recharge.
PTO donation – Colleagues can donate PTO to a colleague in need due to leave of absence or hardship.
Extra PTO carryover – Because many colleagues were unable to take time off to meet the community’s needs for COVID-19 testing, care and vaccination, LVHN is allowing them to carry over an additional 40 hours of PTO into the following fiscal year.
Child and elder care resources – Links to helpful websites and background screening resources are posted on LVHN’s human resources website. LVHN Market Place – a website where colleagues buy and sell merchandise to and from one another – was redesigned to allow colleagues to share information about child care, tutoring and elder care.
Flexible work schedules – To help colleagues accommodate family needs associated with remote learning or elder care, they are given opportunities to work a shift that fits their busy life.
Support for emotional wellness – To assist colleagues who need help dealing with increased stress and anxiety associated with COVID-19, LVHN expanded its free counseling and consultation services.
Continued focus on physical health – My Total Health, LVHN’s comprehensive health and wellness program for colleagues, was expanded to provide virtual fitness offerings, work wellness and mindfulness exercises.
Pet adoption benefit – Realizing pets can alleviate anxiety and depression, LVHN provided a unique program that awarded participating colleagues $250 to use toward the cost of a rescue pet adoption.
“Our colleagues are dedicated to providing amazing care every day, even during the most challenging circumstances,” Turner says. “They inspire us to continue building a culture that truly cares for them so they can have the best possible work experience from hire to retire.”
Learn more about LVHN’s culture and career opportunities at LVHN.org/careers.