Engagement breeds engagement.
That’s the takeaway from a survey of employees, according to Mark Stouse, CEO of Arizona-based Proof, which provides analytics for marketers and businesses.
In other words, if supervisors and managers care about employees and show that they do – then employees will care about them, and the company.
It’s simple, really, as Stouse has said. For example, 98 percent of highly engaged employees say their manager cares about them and 97 percent say someone has encouraged their development. (For the survey results, click here.)
The survey also notes that 92 percent of highly engaged employees say someone has talked about their progress, 91 percent say their opinions count and 88 percent say they’ve recently been praised. And nearly all of them (99 percent) say they know what is expected of them at work.
These are all things that do not cost much, except for time, and even that is minimal.
Yes, you’ve heard it before, but we all slip on this: Get out of the office, talk to your employees one-on-one about how things are going, how you can help and if they have ideas for the business. Show that you care and be genuine about it – even ask about their family.
And here’s the payoff – 99 percent of highly engaged employees say they are able to do their best every day.
RANDOM SHOTS AND SECOND THOUGHTS:
— Seeing that you can buy golf balls with GPS so that you can find them after an errant shot. But that doesn’t help when the ball is on the other side of a busy six-lane highway. Or at the bottom of a pond. Or in the back pocket of another golfer playing on a hole that is two fairways away. Just saying.
— Ryan Howard’s batting average is skinnier than Kate Moss, but there is something comforting in having the “Big Piece” still in pinstripes. Call me sentimental, but it’s just nice to know that the Phillies still have a connection to their glory days that ended five years ago.
— I’ll rarely discuss politics, but I’m not sure the Republican establishment “gets it” with respect to Donald Trump’s popularity. The GOP brass wants an intervention with Trump over what he has been saying on the campaign trail, but the nominee’s appeal is not to Republican aristocrats. Rather, it’s to working-class Republicans who in fact carried Trump to the nomination despite resistance – sometimes fierce opposition – from the GOP hierarchy. Love him or hate him, but if Trump wins in November, it will be because of rank-and-file support, not because of the same-old Washington insiders who have successfully swayed almost every other presidential election.