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Customers Bank switches to appointment-only service

All Customers Bank branches are switching to appointment-only service.

PHOTO/GETTY IMAGES

Drive-thru service will remain available only at the Berkshire Mall West, Exeter, Muhlenberg, Langhorne and Kimberton locations. There is no change to regular business hours. ATMs and night-deposit services remain available.

The changes are being made to protect clients and employees from the spread of coronavirus, bank officials said.  The service changes will be effective beginning March 25 and will remain in effect for two weeks, after which time the bank will re-evaluate the overall situation and branch operations.

The appointment-only banking will allow access to teller services, safety deposit boxes, account openings, loan origination, and other financial services. In some locations, the number of clients permitted in the lobby at one time will be restricted to maintain best practices for social distancing.

 

Dawn Ouellette Nixon
Dawn Ouellette Nixon is a career journalist who believes that good journalism can change the world. As the health care reporter, she covers everything from small town medicine to big pharma. You can also find her chasing a good business story in Berks County. She can be reached at dnixon@bridgetowermedia.com. or 610-807-9619, extension 4118.

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