Poole has held his current role for nearly four years. He is a Hilton CEO Light and Warmth awardee and a three-time Hilton Connie Award winner and American Hotel and Lodging Association General Manager of the Year.
His philosophy is, “Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again and they will want to bring others to show them how well you do what you do.”
He counts community involvement, guest satisfaction and loyalty as a few of his specialties.