Behind the List with David and Mary Beth Weinstein of Sunburst Property Management

High-tech, higher expectations

Throughout the Greater Lehigh Valley, commercial and residential real estate agents are placing tenants into offices and homes every day.

From small apartments to large commercial buildings, a multitude of realty services is always in demand.

Fortunately, there are many property management firms in the region to assist in every need.

Here to answer this week’s “Behind the List” questions are David and Mary Beth Weinstein, owners of Sunburst Property Management in Allentown.

Lehigh Valley Business: How long has Sunburst Property Management Inc. been operating in the Greater Lehigh Valley and what are its primary services?

David and Mary Beth Weinstein: Sunburst Property Management has been servicing the Lehigh Valley and surrounding communities since 1980. Founded by Harris Weinstein, Sunburst is a family owned, three-generational company. In 1997, ownership of Sunburst was transitioned to [us]. …

Sunburst provides rental, leasing, management and maintenance services to property owners and investors. As a leader in the property management industry, Sunburst strives to provide superior customer service and to surpass industry standards of integrity and fairness.

We carry out our mission efficiently, courteously and in a manner to earn the respect of our customers and the community.

LVB: What have been some of the biggest hardships and opportunities that Sunburst has encountered throughout its years in business?

The Weinsteins: Without a doubt, technology and the rapid changes that are constantly happening have kept us busy and challenged on a daily basis. We are always learning new technology that can help our customers save money by reducing energy costs, providing better communication and improving preventative maintenance.

As technology changes, so do client expectations. Waiting 24 to 36 hours for a response is just not acceptable. With cellphones, email and scanning, our customers expect and receive quicker response and resolution to their issues.

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