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Bank to lay off 50 at Allentown call center

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BB&T is laying off 50 as it closes call center operations in Allentown. (File photo)
BB&T is laying off 50 as it closes call center operations in Allentown. (File photo)

North Carolina-based BB&T Corp. said 50 corporate positions are being eliminated at its regional headquarters in Allentown because of the closing of the call center there.

The company said the call center will be closing in June. Call center employees will have the opportunity to apply for positions elsewhere in the company.

The closing of the call center will not affect other departments at the headquarters.

BB&T has 187 people working in the downtown Allentown headquarters at 645 Hamilton St. It has 32 branches in the Lehigh Valley.

Spokesman David White said the work done by the Allentown call center is being absorbed into the company’s five other call centers, which are in North Carolina, Texas and Florida.

In 2016, BB&T acquired National Penn Bank, which had its headquarters at 645 Hamilton St.

BB&T previously laid off 250 employees from its Boyertown office, where National Penn had been headquartered before relocating to Allentown in 2014.

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Stacy Wescoe

Stacy Wescoe

Writer and online editor Stacy Wescoe has her finger on the pulse of the business community in the Greater Lehigh Valley and keeps you up-to-date with technology and trends, plus what coworkers and competitors are talking about around the water cooler — and on social media. She can be reached at stacyw@lvb.com or 610-807-9619, ext. 4104. Follow her on Twitter at @morestacy and on Facebook. Circle Stacy Wescoe on .

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