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Editor at Large

Americans no longer want a boss – duh

Entrepreneurs drive American commerce -- as long as they listen to the customer.
Entrepreneurs drive American commerce -- as long as they listen to the customer.

The headline “Americans no longer want a boss” was seen above a story about a FreshBooks report that says the number of self-employed workers could triple in the next two years.

According to FreshBooks, a cloud-based accounting company, so-called traditional employees are choosing to become self-employed to gain control over their career, to switch careers and for financial, family and health reasons.

Millennials, who will dominate most everything about America the way baby boomers have done, are leading this charge to be on their own.

But, let’s be clear.

They still are going to have a boss: the consumer.

Sure, you can craft your own duties, fees and work schedule when you’re the sole proprietor of a business.

But all of that is moot if you don’t listen to the customer.

Because as long as there has been free commerce, the customer has been the king and queen and emperor and sultan and judge and jury and Last Jedi of the universe of business.

And that will never change.


-- Breaking news (from The Onion): “Eagles fans finally sober enough to return to work.”

-- Meanwhile, the Sixers and Flyers are unbeaten since the Eagles won the Super Bowl. That’s probably just coincidence, but if the Phillies go unbeaten in April, I’ll be emptying my back account to bet on them, the Flyers, Sixers, Union, Soul and even Billy Penn to return from the dead to “annex” more territory from the Lenape.

-- Thirty-three years ago today, an enraged Indiana basketball coach Bobby Knight tossed a chair across the court during a game. Knight was a bully and tyrant and condescending, but his teams played hard, they won and he ran a clean program. Which is in contrast to the reports breaking today that some of college basketball’s royalty – including Duke, North Carolina, Kansas and Kentucky – may have used players who violated NCAA rules. Stay tuned.

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