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Editor at Large

When you're smiling ...

Consistent. Genuine. Strong first impression.

Oh, and put away your phone when talking with others.

Those are some of the habits of exceptionally likable people, according to California-based Travis Bradberry, co-author of “Emotional Intelligence 2.0” – a book about dealing with emotions and using intelligence in a beneficial way.

Bradberry and his team at TalentSmart uncovered “key behaviors that emotionally intelligent people engage in that make them so likable.” These habits, Bradberry said, can be learned, which means we’re not stuck with our innate bad personalities.

Consistency is one of the 13 best key behaviors for likable people, he said.

“When people approach you, they like to know whom they’re dealing with and what sort of response they can expect,” he writes. “To be consistent, you must be reliable …”

Smiling is important, as well.

“If you want people to like you, smile at them during a conversation and they will unconsciously return the favor and feel good as a result,” Bradberry writes.

Some of the other critical habits are balancing passion and fun, greeting people by name, asking questions and not passing judgment.

Many of these traits are important in the world of business, as well. And, as we all know, customers often are not buying your service or product – rather, they are buying you.

For the story by Bradberry, click here.


-- Not sure about Mike Pence as Donald Trump’s vice presidential candidate, as most Americans probably had never heard of him. Of course, most Americans have never heard of me, either.

-- So many golfers have dropped out of the Olympics that if I break 90 this weekend at the club, I'll be wearing red, white and blue in Rio next month.

-- All-time best names of movie characters include:

Dean Wormer (Animal House): As slimy as his name.

Kent Dorfman (Animal House): The name screams the loser that he was.

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