Growing a business in today's economy can be challenging. Everything from obtaining permits and acquiring financial support can be a long process. And while a lot of people think it is as easy as just opening your doors, there's a lot more to it than that.
That's why companies such as myHR Partner Inc. are in business – to help your business flourish and grow.
Here to answer this week's "Behind the List" questions and give insights to prospective business owners is Tina Hamilton, president and CEO at myHR Partner Inc. in Fogelsville.
Lehigh Valley Business: How long has myHR Partner Inc. been operating in the Greater Lehigh Valley and what are its primary services?
Tina Hamilton: HireVision Group, the parent company to myHR Partner, began in April 2002.
After I sold my first company, I had an idea to offer outsourced hiring services, not a headhunter or staffing service, but professional internal assistance with hiring. We started with this and added human resources services over time.
Now we offer HR DirectLink, which is "hands-on" human resources services to small and mid- sized established businesses. We handle everything from employee relations, management support, payroll and benefits administration as well as creating and supporting human resources processes, training and more.
LVB: As a management and coaching consultant, what strategies do you implement when working with startup businesses?
Hamilton: We provide outsourced human resources services, so with a startup we would first look at the owner's vision of what type of culture they are seeking to create. Then we work together to establish modern processes to support that culture.
We focus on understanding the owner's style of execution so that whatever is implemented, will be followed consistently. We also leave room for changes as we go.
Then we set up easy-to-follow policies and processes to assure federal and state compliance requirements are in place and also that there is a process for everything from hiring to on- and off-boarding, performance management, communications, payroll, benefits, etc.
LVB: The economy of the Greater Lehigh Valley has been growing stronger and continues to prosper. How does myHR Partner directly stimulate the economy on a local level?
Hamilton: By managing human resources "hands-on" vs. consulting, for established and growing organizations, we literally become a partner to the owners/executives of the company. This means we can be involved in all aspects of planning for growth and setting up and managing employees to help their organizations grow and succeed.
Many of our clients both locally and across the country have experienced tremendous growth in the last few years, and we are right there supporting the things that allow them to truly focus on their business.
For many of our clients, we are involved in their management meetings to keep them on top of trends in the marketplace, meaning the employee marketplace. It has never been a more competitive market to attract and retain employees. For most growing companies, this is their biggest concern. We stay on top of modern processes and keep them competitive.
LVB: What have been some of the biggest hardships and opportunities myHR Partner has encountered since it opened its doors in the Greater Lehigh Valley?
Hamilton: Our growing pains are extremely similar to our clients. The biggest hardships are finding human resources people that are formally educated in HR and have that ability to serve clients in many types of industries and personalities. These are not common, combined attributes among the field, so it takes us a long time to hire great people.
Since we have grown, we can now bring in human resources grads with some office experience and grow them over time.
The opportunities are right now. Our services are in significant demand, and we have grown nationwide. We find that clients did not realize that you can actually outsource/partner with a company that will not just consult but actually perform the work for them.
It is a very exciting time. 2013 was an exceptional year for us, the best on record; and 2014 is looking to far exceed 2013.
LVB: What does the future look like for myHR Partner in the Greater Lehigh Valley? Does it have plans for growth?
Hamilton: Very much so. We have a new service called myVirtual HR which offers our hands-on human resources services to companies who need to watch budgets, or for organizations of any kind across the country.
Also we have a second company – myLink- which is an employee and student hotline service. Created to service schools and universities and also adaptable to business. It is manned by human resources professionals, which is our niche.
Compiled by christopher holland