Description: Founded in 1989, Klunk & Millan is an advertising agency whose services include strategic consulting, brand management, media planning, public relations, Web design, and mobile and app development.
Best Decision: Becoming early adapters of advances in technology and innovation. The agency was one of the first in the region to create an in-house Web department. Today, that decision means accounting for the skyrocketing number of people who access the Web through smartphones and other mobile devices.
Key Contributors to Success: A diversified client base; passionate, professional staff; active stewardship in the community; and partnerships with the local business community.
Qualities Sought in Employees: Creativity, trustworthiness, resourcefulness, a drive to succeed in a team environment, and a natural curiosity and enthusiasm for the art and science of marketing.
Goals: Take a proactive approach to innovation while preserving the firm's unique identity in the region's advertising and marketing community.