From tracking mileage to resolving customer disputes, global positioning systems are doing more than telling the driver where to go.
Some employers see them as way to slash costs and boost the productivity of workers on the road delivering products to their clients, according to Todd Lewis, president of GPS North America, based in Langhorne. His company sells customized GPS tracking systems for a host of Lehigh Valley companies, including an office supply and a pet product supply company.
Idling too much? A GPS can tell. Is the driver going somewhere he shouldn’t be, or taking too long, making too many stops along the way? The GPS monitors that, too.
The average truck burns two gallons of gas for every hour spent idling, said Lewis. By eliminating idling, that alone can account for 20 percent savings in fuel, he added.
“It’s an increase in productivity as well as a reduction in expenses,” he said. “That same volume of work is done in less than two hours time or they can get more jobs in that eight-hour period.”
The device can serve as a time clock, cut speeding and reduce overtime. It verifies that the employee was there, and for less trustworthy customers, it can offer proof that a driver arrived at the right destination on time.
“It’s a good way to resolve disputes,” said Lewis.
The device gives clients the ability to monitor all of their assets from one platform, said Lewis.
“We don’t sell any particular brand of GPS,” said Bob Douglas, vice president of field maintenance for the Northeast Region for Penske Truck Leasing of Reading. “A lot of customers try to integrate it into their management. Our customer base is so diverse, not everyone needs a high-end system.”